Bestseller
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FAQ
1. What types of footwear do you offer?
We offer a wide variety of footwear including sneakers, dress shoes, boots, sandals, athletic shoes, and more for men, women, and children.
2. How do I determine the right shoe size?
We provide a detailed size guide on our website to help you choose the correct size. If you are still unsure, our customer service team can assist you further.
3. What is your return policy?
We accept returns within 7 days of the delivery date. The footwear must be unworn and in its original packaging. Visit our Returns & Exchanges page for detailed instructions.
4. How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier's website.
5. Do you offer Cash on Delivery (COD) ?
Yes, we offer Cash on Delivery (COD) as a payment option for customers within select regions. You can choose COD at checkout if your delivery address qualifies. Please note that there may be an additional fee for COD services. Check our Payment Options page for more details and eligibility.
6. Do you ship internationally?
Yes, we ship to many countries worldwide. Please refer to our Shipping Information page for details on international shipping.
7. Can I exchange my shoes for a different size?
Yes, you can exchange your shoes for a different size within 7 days of purchase. Please indicate the desired size on the return form and we will process the exchange once we receive your returned item.
8. How do I contact customer service?
You can reach our customer service team via email at customercare@shindeshoes.com or by calling our number 081041 02127.
9. Are your shoes true to size?
Our shoes are generally true to size, but sizing can vary by style and brand. We recommend referring to the specific product description and reviews for guidance.
10. What are your shipping options and delivery times?
We offer standard shipping only. Shipping times and costs vary depending on your location. Detailed information is available on our Shipping Information page.